#LOREX CIRRUS INSTALL#

Apparently from the reviews no one speaks English and can’t help. Please don’t tell me call us to resolve this issue. If you can’t offer an app that works then refund everyone their money back.

What is the use of having surveillance cameras if you can’t use them remotely? Lorex you have really dropped the ball!!! Please fix this issue!!! From the sounds of it a lot more people are very dissatisfied also. I have been using Lorex wireless systems for many years!! Why would you change an awesome app that worked smoothly to an app that I cannot connect to remotely. It’s now over a month and no resolution yet!! Are they still in business? This is no good Lorex, provide a secure app for your customers or refund us our system purchases. Then I asked why can’t I see my cameras from my phone I followed all the steps she asked and it still says failure to connect to device so then Sandra says I need to contact my internet provider to open ports, WHAT? I’m no techie but this scares me - is anyone else using the MEye app? Is it safe? This is too much and the MEye app is a third party app that Lorex tell people to use because they are phasing out the older apps.

#LOREX CIRRUS INSTALL#

Then I was told I needed advanced tech support and Gina ask me to install the MEye app to see my cameras on my phone, it didn’t work so she said she wanted to access my computer remotely, I have an iPad, then she said I have to call my internet provider and ask them to open ports so the MEye app can access the cameras no matter where I am, huh? My first question was is this MEye app secure and was told yes by Gina and her supervisor Sandra. I was using the Lorex eco strays app since purchasing my camera system twice before I thought because of internet server issues this was the reason I was unable to see my cameras on my phone but no I found out today the app has problems so the representative ask me to install the Lorex cirrus app, which I did, just for it not to work also.